logo

Have a question about the CaroSpir Copay Card? Below are some common questions and answers about the copay card program. Physicians can also call to reorder CaroSpir Copay Cards. Call 1-844-567-9503 and speak to a live representative anytime.

Frequently Asked Questions for Physician Use

What is the current CaroSpir Copay Card offer?

The current CaroSpir Copay Card offer is for patients with insurance, insured but not covered and cash paying patients. Patients will receive up to $75 off a 30-day prescription or $225 off a 90-day prescription of CaroSpir on their first and subsequent prescriptions. Patient will be responsible for any remaining out of pocket expense.

Is it necessary to activate the CaroSpir Copay Card before it is used at the Pharmacy?

No. The CaroSpir copay card does not need to be activated prior to going to the pharmacy.

If a patient has insurance, but the prescription plan formulary does NOT cover CaroSpir, can the patient still receive the "up to $75 off a 30-day prescription or $225 off a 90-day prescription?

Yes. If the insurance/prescription plan does not cover CaroSpir, the patient can receive the "up to $75 off a 30-day prescription or $225 off a 90-day prescription on their first and subsequent monthly prescriptions. Patients are responsible for any remaining out of pocket expense.

What if the pharmacist recommends switching to another brand?

As long as you prescribe CaroSpir for your patient and direct "dispense brand product prescribed" the pharmacy will dispense CaroSpir for your patients.

Can the CaroSpir Copay Card be used with high deductible medical/prescription plans?

Yes. If a patient has a high deductible medical/prescription plan that includes coverage of CaroSpir, the patient should show the pharmacist both the valid prescription as well as the CaroSpir Copay Card. By having this coverage, a patient may obtain the CaroSpir "up to $75 off a 30-day prescription or $225 off a 90-day prescription" offer for their monthly prescription and these monthly prescription costs will be applied to the patient's deductible.

Can the CaroSpir Copay Card be used if the patient hasn't yet met their prescription plan deductible?

Yes. A high deductible medical/prescription plan that includes coverage of CaroSpir can be used with CaroSpir Copay Card even if the patient hasn't yet met the prescription plan deductible. The insurance card must be shown to the pharmacist along with the prescription and the CaroSpir Copay Card.

What if the pharmacist has problems processing a prescription for CaroSpir?

If the pharmacist has challenges processing a CaroSpir prescription, the pharmacist can contact the Pharmacy Help Desk at 1.800.433.4893.

Is the CaroSpir Copay Card accepted at retail pharmacies?

Yes. The CaroSpir Copay Card is accepted at participating retail pharmacies in the United States and Puerto Rico.

Is the CaroSpir Copay Card accepted at specialty pharmacies?

Yes. The CaroSpir Copay Card is accepted at participating specialty pharmacies in the United States and Puerto Rico.

Where can HCPs get the CaroSpir Copay Card?

A HCP can get the CaroSpir Copay Card at various medical conventions, in the mail, online at www.CaroSpir.com or by calling 1.844.567.9503. When downloading a card(s) online, be sure to have a

printer available.

Where can a patient get the CaroSpir Copay Card?

A patient can get the CaroSpir Copay Card from their healthcare provider or online at www.CaroSpir.com. When downloading a card online, be sure to have a printer available.

Can a patient have more than one CaroSpir card?

Yes. A patients can have mulitple cards, however, there is no need, only one CaroSpir card is required.

Can the CaroSpir Copay Card be used by patients with an existing prescription?

Yes, the CaroSpir Copay Card can be used by patients with an existing prescription.

Offer is for patients with insurance, insured but not covered and cash paying patients. Patients will receive up to $75 off a 30-day prescription or $225 off a 90-day prescription of CaroSpir on their first and subsequent prescriptions. Patient will be responsible for any remaining out of pocket expense. If their insurance coverage changes at any time, the offer will continue automatically during the transaction at the pharmacy.

Can the CaroSpir Copay Card be given as a gift to someone?

No. The card has no cash value, is not transferable, and can ONLY be used with a valid prescription for CaroSpir.

If a patient does NOT have insurance coverage for CaroSpir: how much will it cost each month?

Costs vary from pharmacy to pharmacy for cash paying patients, so the exact amount paid for their monthly prescription of CaroSpir while using the copay card can vary. The patient will still be eligible for the up to $75 off a 30-day prescription or $225 off a 90-day prescription for CaroSpir with copay card. We encourage patients to call their pharmacy first to find out the monthly cost of their prescription.

What happens if a patient loses their card?

If a patient loses their card, they can receive a new card from you or can print a card out on www.CaroSpir.com

How much will a patient pay for a single, 30-day prescription of CaroSpir using the CaroSpir Copay Card? A patient will receive up to $75 off a 30-day prescription or $225 off a 90-day prescription for CaroSpir. Any remaining out of pocket expense will be the patients responsibility.

Can this offer be used for patients eligible to be reimbursed under Medicaid (including Medicaid managed care), Medicare/Medicare Part D, TRICARE, Veterans Affairs, FEHBP, or any other government-sponsored prescription drug benefit plans?

No. Patients who are eligible for coverage of CaroSpir product under any federal or state-sponsored programs are not eligible for this offer.

Is there an age restriction for the CaroSpir Copay Card program?

No. The offer is valid for all patients when accompanied by a valid prescription.

When does the CaroSpir Copay Card expire?

The CaroSpir copay card expires on 12/31/2018. The program may be cancelled or changed at any time without notice.

How much does it cost to participate in the program?

The CaroSpir Copay Card program is complimentary. There is no cost to participate in this program.

Is a prescription required for the CaroSpir Copay Card program?

Yes. The CaroSpir Copay Card is for use ONLY with a valid prescription for CaroSpir.

Can the CaroSpir Copay Card be used for office visit co-pays?

No. The card can only be used to help pay for out-of-pocket expenses at the pharmacy with a valid prescription for CaroSpir.

Can the CaroSpir Copay Card be used for other purchases?

No. The card can be used to pay only for out-of-pocket expenses at the pharmacy with a valid prescription for CaroSpir.

Is there a limit for how many times a patient can use the CaroSpir Copay Card?

There is currently no limit to the number of times a patient may use the CaroSpir Copay Card. The program may, however, be cancelled or changed at any time without notice.

When the card is used, will personal medical data remain confidential, or will patient names and addresses be placed on a mailing list?

All data will remain confidential in accordance with standards established under HIPAA (Health Insurance Portability and Accountability Act).

Can a patient use the CaroSpir Copay Card with mail order pharmacies?

No. The CaroSpir Copay Card cannot be used with mail order pharmacies. The CaroSpir Copay Card will only be accepted at retail/specialty pharmacy locations.